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ALL OUR HARDWARE EQUIPMENT COMES WITH THE NECESSARY SOFTWARE AND RELEVANT DOCUMENTATION, AS WELL AS COMPLIMENTARY SERVICES: Installation assistance by our technicians and engineers Training on both software and hardware Support through our Zendesk-powered interface featuring FAQs, troubleshooting and other useful resources, as well as a customer login and assistance system with a >90% satisfaction rating.
IMAGINE OPTIC ALSO PROVIDES ON-DEMAND SERVICES: Recalibration of HASO wavefront sensors Equipment rental Characterization of optical components Full customization of optical metrology and adaptive optics benches and systems (see Custom Metrology for a few references)